Please contact us before delivering, or shipping your equipment for repair.
Phone: 706 291-6491
Ship To: Southwind Sound & Recording
12 Commerce Court
Rome, Georgia 30161
Labor rates for all equipment received for evaluation, and/or repair are based on an hourly fee, with a minimum bench charge of $60.00.
Please review the warranty information for your equipment. Should your equipment failure be due to any issue not covered by the expressed agreement between you and the manufacturer, you will be liable for all labor and parts costs incurred in the repair.
Occasionally, equipment may seemingly fail to operate properly, with the actual problem being due to associated outboard gear, power sources, or just a dreaded gremlin. In these cases, where there is "No Problem Found", the manufacturers will not reimburse their service centers for fees involved in troubleshooting the equipment, so payment becomes the responsibility of the equipment owner.
Please be aware that all warranty claims require proof of purchase from an authorized dealer. Please submit a copy of your original sales receipt, to us, when delivering your equipment for service.
Click Links for Manufacturer Warranty Information
Fender Musical Instruments Corp.